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New York State 2011 Annual Ranking of
Automobile Insurance Complaints
This Annual Ranking of Automobile Insurance Complaints offers consumers a convenient tool to help select the auto insurer that best meets their needs. Consumers can use this ranking to evaluate the performance of their insurance company, or check another company they may be considering.

The information in this report ranks the 179 auto-mobile insurance companies doing business in New York State.

This report ranks individual companies only. It does not rank the corporate groups of
which these companies may be members.


Companies Listed Alphabetically with Ranking and Group Name (if applicable)
( 4 )
Rank
Company
Group
64
New York Central Mutual Fire Insurance Company Central Serv. Group
122
NGM Insurance Company Main Street America Group
136
Ocean Harbor Casualty Insurance Company Ocean Harbor Group
17
Old Dominion Insurance Company Main Street America Group
178
OneBeacon Insurance Company White Mountains Group
59
Pacific Indemnity Company CHUBB & SON INC
170
Pacific Specialty Insurance Company Western Serv Contract Group
85
Peerless Insurance Company LIBERTY MUTUAL GROUP
159
Permanent General Assurance Corporation N/A
160
Philadelphia Indemnity Insurance Company Tokio Marine Holdings
3
Phoenix Insurance Company Travelers Group
112
Praetorian Insurance Company QBE INSURANCE GRP LTD
81
Preferred Mutual Insurance Company N/A
46
Privilege Underwriters Reciprocal Exchange Pure Companies Group
83
Progressive Advanced Insurance Company PROGRESSIVE GROUP
128
Progressive Casualty Insurance Company PROGRESSIVE GROUP
100
Progressive Direct Insurance Company PROGRESSIVE GROUP
76
Progressive Max Insurance Company PROGRESSIVE GROUP
70
Progressive Northern Insurance Company PROGRESSIVE GROUP
89
Progressive Northwestern Insurance Company PROGRESSIVE GROUP
99
Progressive Preferred Insurance Company PROGRESSIVE GROUP
95
Progressive Specialty Insurance Company PROGRESSIVE GROUP
45
Property and Casualty Insurance Company of Hartford N/A
132
QBE Insurance Corporation QBE INSURANCE GRP LTD
14
Republic-Franklin Insurance Company UTICA NATIONAL INS GROUP
138
Response Insurance Company UNITRIN INC
25
Response Worldwide Direct Auto Insurance Company UNITRIN INC
29
Response Worldwide Insurance Company UNITRIN INC
147
SAFECO Insurance Company of America LIBERTY MUTUAL GROUP
146
SAFECO Insurance Company of Indiana LIBERTY MUTUAL GROUP
93
Sentinel Insurance Company, Ltd. HARTFORD F & C GROUP
31
Standard Fire Insurance Company Travelers Group
68
State Farm Fire and Casualty Company STATE FARM IL
80
State Farm Mutual Automobile Insurance Company STATE FARM IL
105
State-Wide Insurance Company Commerce Insurance Group
56
Sterling Insurance Company N/A
58
Titan Indemnity Company NATIONWIDE GROUP
90
TravCo Insurance Company Travelers Group
35
Travelers Casualty Company of Connecticut Travelers Group
-----> More

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Source from New York State Financial Services Department Website

More information please visit
( http://www.dfs.ny.gov/insurance/auto/rank/auto2011.pdf )